Heating Plan

General

• Who is the Heating Plan for?
• What's included in the Heating Plan?
• How much does the Heating Plan cost?
• How soon can I get my new boiler?
• What if I already have boiler cover?
• How does the Heating Plan differ from standard boiler finance?

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Applying for finance

• What does the application process involve?
• Will I be approved for finance?
• Will applying impact my credit score?
• Can I get a boiler without finance?

Landlords & tenants

• How does the Heating Plan work for rental properties?
• Does the plan include an annual landlord's gas safety certificate (CP12)?
• Can my tenants be the point of contact for arranging servicing and repairs?
• Are my monthly payments tax deductible?

Boiler selection & quote

• Which boiler can I get?
• Can I get smart heating controls?
• How do I get a quote?
• What's included in my quote?
• Is my quote price fixed?
• How does the survey work?

Installation

• Who will install the boiler?
• When will the new boiler be delivered?
• How should I prepare for boiler installation?
• What does boiler installation include?
• Will the boiler installation create a mess?
• What if I have issues after installation?

Servicing & repairs

• Who will service and maintain the boiler?
• How do I get my boiler serviced?
• What do I do if my boiler isn't working?
• Are there callout fees or any excess?
• What is boiler replacement protection?

Agreement terms

• How long is the Heating Plan term?
• What if I change my mind?
• What if I move house or am selling my home?
• What is a restriction on title and why is this required?
• What happens at the end of my plan term?
• Are there any cancellation charges?

Price & payments

• Are there any upfront costs?
• Can I pay a deposit to reduce my monthly payments?
• How do I make my monthly payments?
• What if I need to change my Direct Debit date or details?
• Will my monthly payment change over time?
• Will there be any extra charges?

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