Our pre-emptive service and rapid response sets us apart. Continuous remote system monitoring and periodic on-site inspections enable us to detect and remedy performance issues, before they significantly impact your power generation and storage.
Whereas manufacturers often take days to schedule a visit, we can call upon the engineer who installed your panels and our wider engineer network for repair work.
Warranties may have shorter terms than your chosen plan - particularly for inverters and batteries where the average expected lifespan is 8 to 15 years. They can also have exclusions, or be invalidated if the system isn't installed or maintained in accordance with the manufacturer’s terms. But with the Solar Plan, you have peace of mind that all repairs and replacements are covered for the plan lifetime - up to 25 years.
The plan does not cover removal and replacement of functioning solar equipment for the purpose of making roof repairs.