Solar Plan

General

• Is solar right for my home?
• Who is the Solar Plan for?
• What's included in the Solar Plan?
• How much does the Solar Plan cost?
• How soon can I have my system installed?
• How does the Solar Plan differ from a standard loan?

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Applying for finance

• Can I get my solar installation without finance?
• Will applying impact my credit score?
• Will I be approved for finance?
• What does the application process involve?

Equipment selection & quote

• Which panels and battery can I get?
• Should I get a battery?
• How do I get a quote?
• What's included in my quote?
• Is my quote price fixed?
• How does the survey and design process work?

Installation

• Who will install the system?
• What does system installation involve?
• What if I have issues after installation?

Monitoring & repairs

• Who will carry out system inspections and repairs?
• How does system monitoring work?
• How frequently will the system be inspected?
• What do I do if my system isn't working?
• Are there callout fees or any excess?
• What is replacement protection?

Agreement terms

• How long is the Solar Plan term?
• What if I change my mind?
• What if I move house or am selling my home?
• What is a restriction on title and why is this required?
• What happens at the end of my plan term?
• Are there any cancellation charges?

Price & payments

• How do upfront payments work?
• Can I make my upfront payment by credit or debit card?
• How do I make my monthly payments?
• What if I need to change my Direct Debit date or details?
• Will my monthly payment change over time?
• Will there be any extra charges?

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